Join us for A New Era in Revenue Management, a webinar exploring how AI, data analytics, digital distribution and changing customer expectations are reshaping the way travel, tourism and hospitality products are priced, packaged and sold.
This session will feature Ben Vinod, author of The Era of Airline Revenue Management with Offers and Orders. Drawing on decades of experience in revenue management, pricing and travel technology, Ben will discuss the airline industry’s shift from traditional fare-based revenue management towards personalised offers, bundled products and more customer-centric retailing.
While Ben’s new book is grounded in aviation, the issues raised extend well beyond airlines. The discussion will consider what these developments may mean for hospitality, tourism and the wider visitor economy, particularly in relation to personalisation, distribution, ancillary revenue, customer value creation and commercial strategy.
The presentation will be followed by a discussion and an audience Q&A involving industry professionals, academics and students.
Panellist
Co-Founder and Investor, Charter and Go, Texas, USA
Chair: Marit de Vries
Tuesday, September 15, 15:00 – 16:00 CET online (Amsterdam Time)
Register HERE