What is the future of hospitality?
“Disruption isn’t coming. It’s here.”, Dr. Ian Yeoman LPSNZ — Professor of Disruption & Innovation at the world’s largest hotel school — delivered a clear message to hospitality leaders at the BEST STAY conference in Croatia, which is:
✅ Prepare for radical change
✅ Use technology with purpose
✅ Innovate profitably — or fall behind
From AI and automation to climate change, labor, and future travel behavior — hospitality is on the edge of something massive.
See Ian’s interview about the future of hospitality and his research at the Hotel Management School Leeuwarden on Youtube.